hash777 Privacy Policy: How We Handle Your Information
hash777 collects and uses your information to keep your wallet, payment history, and session data working across devices. What we collect, why we collect it, and how you can review or update it — that is what this policy covers. Access to our platform depends on your local law and eligible regions.
Account Data
Payment Records
Device & Session Info
Your Access Rights
POLICY SCOPE
What This Policy Covers and Why
When you open an account with us, we collect the information needed to run it — your registered contact details, login activity, and the transaction records tied to your wallet. Payment activity through Nagad and Rocket is logged as part of your account history so you can review deposits and withdrawals at any time from the account section. We also collect device and browser data to keep your session consistent whether you are on mobile or returning on a different browser. This data is used to operate your account, process transactions, and respond to support requests. We do not sell your personal information to third parties. Retention periods vary by data type: transaction records are kept for as long as required under applicable financial rules, while session and device logs are held for a shorter operational window. Where local law in Bangladesh or your eligible region sets specific requirements for data handling, those requirements apply. If you have questions about what data we hold on your account, the contact routes in the support section below are the right place to start. This policy applies to data collected through the hash777 website and mobile browser experience.
Nagad Transactions
Nagad deposit and withdrawal records are stored in your account history.
Rocket Payments
Rocket payment activity is logged and visible in your wallet transaction list.
Account Details
Your registered contact information and login records are held on your account.
Device Data
Browser and device identifiers are collected to maintain session continuity.
INSIDE VS OUTSIDE
Where This Policy Applies
Not every service you reach from hash777 falls under this policy. Understanding the boundary helps you know where to direct questions about your data and where to look for a third party's own terms.
Account Access
Login activity, session tokens, and account settings are fully within this policy. We control how that data is stored and who can access it.
Wallet Transactions
Deposits and withdrawals processed through Nagad and Rocket are covered here for the records we hold. The payment provider's own policy governs data on their side.
Site Content
Pages, game lobbies, and promotional content you browse on hash777 are within scope. Browsing behaviour on those pages is collected as described in this policy.
Third-Party Services
External links, payment gateways, and game content providers operate under their own privacy terms. We do not control data collected directly by those services.
YOUR CHOICES
Actions You Can Take Under This Policy
You have practical options for managing the data we hold on your account. The account section of the site is where most of these actions start — your registered details, contact preferences, and transaction history are all visible there once you are logged in. If something looks incorrect, you can submit a correction request through our support channel and we will review it against the records we hold. For questions about what specific data we have stored, or to ask about deletion where your local law permits it, reach out via the contact routes listed in the support section below. We aim to respond to data queries within a reasonable window, though timing may vary depending on the nature of the request and applicable regional requirements. Availability of certain rights depends on your local law and eligible region.
Review Your Records
Log in and open the account section to see your transaction history, registered details, and active session information.
Correct Account Details
If your registered contact information is out of date or incorrect, contact support with the correction and we will update it after verification.
Raise a Data Question
For questions about what we hold or how it is used, send a message through the support route below with your account reference.
Request Data Removal
Where your local law provides a right to deletion, submit a written request via support. We will confirm what can be removed and what must be retained under applicable rules.
CONTACT ROUTES
Reach Us About This Policy
If you have a question about your data or this policy, use the contact routes published on the site. We do not list operating hours or response guarantees here — check the support page for current availability.
Live Chat
Open the chat widget on the site to send a message about your account data or a policy question.
Email Support
Send a written query to the support email address listed on the contact page, including your account reference.
Help Centre
The help section of the site covers common account and data questions with step-by-step guidance.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We use standard security measures to protect account data in storage and in transit. Cookies and similar technologies are used to keep your session active and to remember your device between visits — you can manage cookie preferences through your browser settings. Account data is not shared with advertisers. If you want to update your contact details or ask about your retention period, the support routes above are the right path.
Cookies
Session and preference cookies keep your account accessible across visits. Manage them through your browser settings at any time.
Account Security
Login credentials are stored using standard encryption. We do not store full payment credentials — Nagad and Rocket handle those on their own systems.
Data Retention
Transaction records are kept as required by applicable financial rules. Session and device logs are held for a shorter operational period.
Policy Updates
When this policy changes, the updated version is published on this page. Continued use of your account after a change means you have seen the updated terms.
COMMON QUESTIONS
Privacy Policy Questions Answered
Answers to the questions we hear most often about data, account records, and your rights under this policy.
What personal information does hash777 collect when I open an account?
We collect your registered contact details, login activity, and the transaction records tied to your wallet. Device and browser data is also collected to keep your session consistent. We collect only what is needed to operate your account and process your transactions.
Can I see the transaction records for my Nagad and Rocket payments?
Yes. Log in and open the account section to view your full transaction history, including Nagad and Rocket activity. Records are stored as part of your account and are available to review at any time from the wallet area.
Does hash777 share my data with third parties?
We do not sell your personal information. Payment data passes through Nagad and Rocket to process your transactions, and those providers operate under their own privacy terms. We do not share your data with advertisers or unrelated third parties.
How do I correct incorrect information on my account?
Contact support through the live chat or email route listed on the site, include your account reference, and describe what needs to be corrected. We will review it against the records we hold and update it after verification.
How long does hash777 keep my account data?
Retention periods vary by data type. Transaction records are kept for as long as required under applicable financial rules. Session and device logs are held for a shorter operational window. Where local law in Bangladesh or your eligible region sets specific requirements, those apply.
Does this policy apply if I access hash777 from Bangladesh?
This policy covers data collected through the hash777 website and mobile browser experience. Access to the platform and the rights available to you depend on your local law and eligible region. If you have a specific question about your jurisdiction, contact support with your account reference.